The Phoenix Experience - Phoenix Hotel and Chalets

The Phoenix Experience

Enjoy the serenity of the Wadano Forest in the comfort of your own modern and stylish chalet. All rates include:

  • Welcome Basket with specialities made in Hakuba
  • Onsen Access at THE HAPPO hotel
  • Welcome Drinks (with meal plan)
  • Weber BBQ Grill and Equipment
  • Daily Towel Change/Garbage removal
  • Private Transfer to/from Hakuba Station
  • Wine Delivery

Packages start from JPY 74,000 in a 2-Bedroom Chalet

Stylish Forested Retreat

Slow down. Unwind. Relax. Listen to the music of the forest and embrace the moments among the mountains. From the comfort of your roofed terrace, you are a part of nature–a world away from the bustling city.

The Phoenix Chalets are a lot of style and a touch of luxury– a place of cool comfort in the heart of The Wadano Forest. The mountains are calling. Will you answer?

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Phoenix Barbecue

Indulge in catered meals delivered to your chalet and prepared by the team at Mimi’s, Hakuba’s #1 ranked restaurant. Or order a curated barbecue package featuring marinated meats and locally sourced Shinshu vegetables ready to grill as soon as they are delivered.

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Onsen Access

Soak in the moment; wash away your stress in the newly renovated onsen at THE HAPPO by Hakuba Hotel Group. Onsen access is included in every Phoenix booking and features:

  • Hot Tub
  • Cold Bath
  • Finnish Sauna

Shuttle Service

All Phoenix Chalet guests receive complimentary pick up and drop off service at the Happo Bus Terminal or the JR Hakuba Train Station. Guests can also book a private transfer from Nagano Shinkansen Station to the Phoenix Chalets for ¥25,000 per trip, connecting Tokyo Station to Hakuba in less than 3 hours.

Wine Delivery

Enjoy premium wines at practical prices delivered to your chalet prior to arrival or during your stay.

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Phoenix Chalet Selection