Complimentary Nagano Shuttle - Phoenix Hotel and Chalets

Complimentary Nagano Shuttle

Enjoy the most stylish and convenient transportation to Hakuba when staying in the Phoenix Chalets. All guests who book stays of two nights or more at the Phoenix Chalets directly via or can receive complimentary transportation between Nagano Station and their chalet.


Shinkansen + Private Transfer

Ride 90 minutes on the Shinkansen from Tokyo Station to Nagano Station and have a private shuttle waiting for you to drive you the final hour to Hakuba. The journey to Hakuba could not be smoother.

This service is complimentary for those who book directly 2 nights or more in the Phoenix Chalets. This service is subject to availability.

Land Rover x Hakuba Hotel Group

Hakuba Hotel Group is proud to partner with Land Rover to provide the most stylish shuttles in The Hakuba Valley. Guests staying in the Phoenix Chalets can take advantage of the Land Rover shuttles both in Hakuba and between the Phoenix Chalets and Nagano City.

Shuttles are subject to availability and the Nagano to Hakuba shuttle is complimentary for direct bookings of 2 nights or more.

Hakuba Shuttles

Easily book shuttles to local restaurants, resorts and attractions via WhatsApp, Facebook Messenger or SNS. Our multilingual team will respond within minutes and help arrange a transfer as soon as possible.