Hakuba Essentials - Phoenix Hotel and Chalets


Our professional service team are on-hand and waiting to help you piece together your dream winter vacation.


Passes range from 1 to 14 days, and can cover 1 to 10 resorts.

Booking your pass in advance with us means it will be waiting for you upon your arrival



There are many options for your rental needs that offer a variety of Hardware and Snow attire. 

Some of our partners include:

  • Rhythm
  • Central Snow Sports
  • Spicy

By booking in advance we will arrange a concierge service by these companies, where they will pick you up from your accommodation, fit you for your gear, and drop you off. They also include a gear collection service when your rental expires.

Please Note: Gloves, Goggles, and Socks are not available to rent



Choose from range of Hakuba’s excellent restaurants including Hakuba’s #1 Ranked Mimi’s Restaurant & Bar. Hakuba Hotel Group properties can also include a complementary transfer if booked in advance.

Here’s a list of Hakuba Hotel Group Restaurants and Bars:

For restaurant suggestions, feel free to contact our helpful staff.

Please note: No shows or last minute cancellations to non HHG properties will incur a fee of ¥5,000


Lessons and Backcountry Tours

Many lesson options are available for groups, private, or the backcountry. The lessons vary from absolute beginner to expert, and provide a fun, safe way for you to learn and explore the mountain.

We work with the best ski schools in the Valley and will ensure your lessons suit you perfectly. Instructors are bilingual, experienced with certified instructing certificates.
Some of or partners include:

  • Hakuba Snow Sports
  • Evergreen
  • Hakuba Ski Concierge

Please Note: It is very important to book in advance as availability is limited


Other Helpful Services

Here are some additional services we offer:

  • Car Rental
  • Black Cat / Yamato Courier
  • Alpico Bus Transfers
  • Local Shuttles

If you have any special requirements please contact us.

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Here to Help

Our team are local, knowledgeable, and trained in handling your requests. It’s our goal to ensure you have a carefree and smooth winter vacation. 

If you have any questions about your holiday, or wish to enhance your experience in any way, please don’t hesitate to contact us.

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